For retailers that have outgrown separate tills and spreadsheets. Odoo runs every branch on one stock and one price list, and your accounts come out of the same sales.
AzkaTech has set up Odoo for retailers like Izzat Daouk and The Concept, and stays with your team after go-live.
Official Odoo Gold Partner. Implementing Odoo since 2015.
Who it’s for
Chains that run many stores and need one view of sales and stock.
Stores that sell by quotation and deliver or install after the sale.
Brands that sell in their own stores and want to know their customers.
Traders that sell over the counter and supply other businesses as well.
The problem
Every store closes its day separately, and head office adds the totals up later by hand.
One branch runs out of an item while another has it sitting on the shelf.
An offer is entered at each till, and the mistakes reach the customer.
A regular buys in two branches, and nobody sees it is the same person.
01 · Stores and tills
In many retail groups, each branch closes its day on its own till system. Someone sends the totals to head office, and the accountant types them in again. Prices and offers are also entered branch by branch, so the same item can ring up differently in two stores.
With Odoo Point of Sale, every branch sells on the same products and the same price list. An offer is set once at head office and applies in every store. When a branch closes its till, the day’s sales and payments go into the accounts with no retyping.
Izzat Daouk runs more than 20 branches in Lebanon. With AzkaTech, its stores moved onto Odoo Point of Sale, with a loyalty program and several ways to pay.
Who it’s for
Store managers and finance teams.
Outcome
Head office sees each branch’s sales the same day, at the right prices.
02 · Stock across branches
A customer asks for an item and the shelf is empty. The salesperson has to phone other branches to find it. Meanwhile the same item sits unsold somewhere else, and before each season nobody is sure what to send where.
Odoo shows the stock of every branch and warehouse on one screen, updated with each sale. Staff can see which store has the item and ask for a transfer. A minimum level is set for each branch, so Odoo suggests what to restock before the shelf is empty.
At Izzat Daouk, the team now looks at each warehouse on its own and adjusts stock levels ahead of seasonal demand.
Who it’s for
Branch managers and buyers.
Outcome
Fewer lost sales, and less stock sitting in the wrong place.
03 · Showroom sales
Selling furniture or other large items is not a quick scan at a till. The customer chooses options with a salesperson and gets a quotation, and the item is often ordered from the supplier after they pay. When the quote and the delivery sit in different tools, orders arrive late or with the wrong options.
In Odoo, the quotation becomes the order, and the order starts the purchase and the delivery. The salesperson builds the quote with the customer, with product photos and the agreed price. Delivery and installation are then planned against the same order.
For The Concept, a furniture showroom in Beirut, AzkaTech set up a tablet screen where sales staff show products and build quotations with the customer. Purchasing now starts from the sales order.
Who it’s for
Showroom sales teams and operations.
Outcome
Each order is delivered as it was quoted, and you see what every salesperson has open.
04 · Customers and loyalty
Most retailers know what they sold but not who bought it. Purchase history sits in the till and contacts sit in a separate marketing tool. So the same message goes out to everyone, and nobody can tell if a campaign brought in sales.
Odoo keeps each customer’s purchases and loyalty points on one record, across every branch. You can pick a group of customers, such as those who have not bought for a while, and send them an offer by email or WhatsApp. You then see who opened it and who came back.
Sleep Comfort uses Odoo with AzkaTech for its customer records and its campaigns, connected to the Oracle system it already had.
Who it’s for
Marketing and customer service teams.
Outcome
You see which offers bring customers back.
How it works
Odoo has its own online shop that sells out of the same stock as your branches. A shop you already run can be connected through Odoo integration.
AzkaTech sets up tills that take LBP and USD on the same sale. Read about Odoo Point of Sale.
Trade customers buy on their own price lists, out of the same stock. AllGlass, a retail and wholesale trader in Beirut, runs its purchasing and deliveries in Odoo.
Each company keeps its own accounts, and the group gets combined reports. Izzat Daouk runs its retail and distribution companies this way.
Attendance and payroll for store staff sit in the same system as sales.
Implementation
AzkaTech uses AI in every phase of the Odoo project, and it stays in use after go-live.
AI capability · Discovery
We sit with the people who run your stores and your back office, and follow a normal day of work. AI turns those notes into a clear list of what Odoo needs to cover.
AI capability · Mapping
Your processes are mapped onto Odoo in a fit-gap analysis. AI matches your product list and barcodes to Odoo and flags duplicates.
AI capability · Configuration
We build the solution with standard Odoo first. AI drafts the setup notes, with a short guide for cashiers and one for store managers.
AI capability · Testing
AI prepares test cases built on your real sales and returns. Your team runs them in a pilot store and signs off before launch.
AI capability · Governance
AI follows open issues and training progress for each branch, so risks show up before the first day on the new system.
AI capability · Post Go-Live
After launch, AzkaTech support stays with your team. You also get a knowledge base written around your own setup.
Client proof
Case study · Beauty retail group in Lebanon
Furniture showroom in Lebanon
The Concept kept its accounts in one system and its sales in custom tools. AzkaTech started with showroom sales on tablets, then moved accounting and stock into Odoo as well. Read The Concept case study
FAQ
Solution
It is one system that runs your tills and your stock, and keeps the accounts out of the same sales. Head office and every branch work on the same numbers. Odoo is the ERP that AzkaTech sets up.
Yes. Every branch sells on the same products and prices, and head office sees each store’s sales and stock. Izzat Daouk runs more than 20 branches this way. See our retail clients.
Yes. The till keeps selling when the connection drops, and the sales are sent once it is back.
Yes. Loyalty points and gift cards are part of Odoo, and they work in every branch. An offer can start and end on set dates.
Odoo has its own online shop that uses the same products and stock as your branches. If you already sell on another platform, AzkaTech can connect it to Odoo.
Implementation
It depends on how many branches and companies you have. AzkaTech gives you a timeline after the discovery meetings.
Yes. We bring over your products with their barcodes and prices. Opening stock comes in for each branch. The exact scope is agreed during discovery.
Yes. The Concept started with sales only and moved its accounting later. Sleep Comfort uses Odoo for customers and marketing while its Oracle system stays in place.
Odoo is priced per user per month. Point of Sale and Inventory come with Odoo’s paid plans. Running several companies needs the Custom plan. See our Odoo pricing guide.
