Business Analyst – ERP Implementation/Odoo – Lebanon

Experience Level: Junior/Mid-Level 
Industry: Business Software/ERP (Odoo)

About Us

Azkatech is dedicated to delivering exceptional Odoo implementations, maximizing value and minimizing time-to-value for our partners. We foster a culture of continuous improvement, seeking motivated, self-learning individuals who excel in remote team collaboration.

Key Responsibilities

• Requirements Elicitation & Analysis

  • Stakeholder Identification & Engagement

    • Map and engage finance, sales, HR, warehouse, and other department leads

    • Create RACI matrices and escalation paths

  • Interviewing & Active Listening

    • Conduct structured interviews, workshops, and documentation reviews

    • Ask clarifying questions, listen for pain points, and document insights

  • Facilitation of Workshops & Discovery Sessions

    • Lead gap-analysis workshops, whiteboarding sessions, and system walkthroughs

• Business Process Mapping & Optimization

  • Process Mapping

    • Develop As-Is and To-Be process diagrams (BPMN, swimlane) using Lucidchart, Visio, Draw.io, or similar tools

  • Optimization & Automation

    • Identify inefficiencies and recommend automation and best-practice improvements

• ERP Support, Implementation & Fit/Gap Analysis

  • Module Recommendation

    • Map business needs to native Odoo modules or features (CRM, Inventory, Accounting, HR, etc.) and collaborate with Odoo consultants and the functional team to develop a complete solution

  • Configuration & Testing

    • Support system setup, configuration, and user-acceptance testing when needed

  • Fit/Gap Analysis

    • Create fit-gap and traceability matrices; assess customization vs. configuration trade-offs (with the help of Odoo consultants and the functional team)

• Use Case, User Story & Functional Specification Development

  • Write detailed user stories with acceptance criteria

  • Produce BRDs, FRDs, and MoSCoW-prioritized requirement documents

  • Maintain sign-off sheets and change-control logs

• Training, Documentation & Validation

  • User Guides & Training

    • Develop end-user documentation and run training sessions to ensure adoption

  • Documentation & Stakeholder Validation

    • Validate requirements with stakeholders; manage sign-off and version control

• Stakeholder Communication & Project Collaboration

  • Serve as liaison between business units, developers, and vendors

  • Provide regular progress updates and risk assessments

  • Build trust through empathy, adaptability, and clear communication

• Analytical & Critical Thinking

  • Apply root-cause analysis (5 Whys, Fishbone) and SWOT as needed

  • Challenge assumptions to ensure solutions address real business problems

Qualifications

• 2–7 years of experience as a Business Analyst in the ERP domain (Odoo experience is a strong plus)

• Bachelor’s degree in Business Administration, Finance, or Information Systems

• Proven experience in stakeholder engagement across Finance, Sales, HR, and Operations

• Proficiency in business process modeling tools

• Familiarity with Agile methodologies and user-story writing

• Experience with financial system setup (GL, AR/AP, cost-center reporting)

Preferred Qualifications:

• Certifications such as CBAP or Odoo Certification

• Hands-on experience with other ERP platforms (SAP, Oracle, Dynamics, etc.)

Why Join Azkatech?

• Competitive salary and benefits package
• Performance-Based Incentives: Commissions, bonuses on targets and qualified lead generation.
• Opportunity to work with a leading Odoo Gold partner
• Professional development and growth opportunities
• Dynamic and collaborative work environment