Industry: Medical Care

Sector: Non Governmental Organization (NGO)

Médecins Sans Frontières, also known as Doctors Without Borders, is an international, independent medical humanitarian organization of French origin, renowned for its projects in conflict zones and in countries affected by endemic diseases. MSFI provides medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare, with teams comprising tens of thousands of health professionals, logistic, and administrative staff, most of whom are hired locally. 

In Lebanon, MSFI faced accounting hurdles typical for NGOs, which hindered their efficiency. 

Azkatech tackled these challenges through the Lebanese Accounting module by leveraging Odoo’s user-friendly interface and automation features to minimize manual data entry, saving valuable staff time and resources. The system tracked grants, categorized expenses by project, and generated reports for donors, ensuring transparency and simplifying compliance. Additionally, it supported multi-currency accounting, streamlining financial management for NGOs receiving funds from various sources, and integrated donor information with accounting data, facilitating targeted communication and improving donor relations. This comprehensive solution provided MSFI with the tools necessary to enhance operational efficiency and maintain their focus on delivering critical medical aid.

Industry: Healthcare

Sector: Medical Equipment Manufacturing

NUMED is a Lebanese company that provides and manufactures medical and nutrition clinical equipment along with customized educational tools for local and international populations. 

NUMED faced challenges developing an effective internal system over several years. They struggled with managing customer data, diverse pricing structures, and centralized tracking of RFQs and POs. Additionally, they needed better management of multiple warehouses and locations for efficient inventory control and had concerns about the continuity of support from local software providers. 

Azkatech, an official Odoo Gold Partner, implemented a comprehensive Odoo ERP system for NUMED, integrating all business processes into a single platform. This solution enhanced efficiency and collaboration across stakeholders by providing tailored RFQ and PO management, and streamlining workflows from procurement to production and delivery. The implementation addressed NUMED’s specific industry needs, enabling them to manage tasks end-to-end efficiently and maintain their focus on precision and adaptation to customer requirements.

Industry: Healthcare
Sector: Medical Equipment Distribution

Levant Medical Group is a major player in the Lebanese healthcare sector, serving as the sole distributor of generic healthcare diagnostic imaging, ultrasound, and healthcare IT digital solutions in Lebanon. 

With their expansion into Iraq, Levant Medical Group needed an ERP solution to manage all branches and align workflows across different locations from a single platform, covering financial, medical engineering and field service, inventory, procurement, CRM, and HR operations. 

Azkatech, Odoo Partner, customized an Odoo ERP solution that streamlined all their operations. The implementation included a customized CRM and Sales solution to manage upcoming leads, automatically open field service tickets, and handle customer information. An integrated inventory module was designed to manage multiple locations and warehouses in conjunction with field service. The accounting module replaced their old system, enabling streamlined management of financial operations. The HR suite was tailored to manage all related processes, including salary structures mapped to legal requirements, multi-salary structures, and multi-company capabilities. It also featured a user-friendly payslip generation fully integrated with their punching machine. This comprehensive solution allowed Levant Medical to efficiently manage their expanding operations and ensure seamless workflow integration across all branches.

Industry: Healthcare
Sector: Medical Technology

Innovative Medical Solutions (IMS) is a leading provider of advanced medical technology dedicated to serving modern medical practices across the Arab world, Middle East, and Western Asia. IMS strives to equip healthcare facilities with state-of-the-art medical equipment to advance the field of modern medicine. 

Facing challenges with their existing local accounting system, IMS found it difficult to manage financial operations effectively across all departments due to the system’s lack of advanced features. 

Azkatech, an official Odoo Gold Partner, stepped in to provide a customized Odoo ERP solution. They developed a bespoke module named “Request for Maintenance” to streamline warranty management and cost tracking, which enhanced operational efficiency and minimized errors. Furthermore, Azkatech digitized IMS’s entire workflow, from initial client interaction through purchasing, procurement, and delivery, ensuring seamless operations and improved service delivery.

Industry: Healthcare

Sector: Aesthetic Medicine

MD Skin Solutions, a European laboratory specializing in anti-aging treatments, faced challenges implementing Odoo as their ERP solution. Despite their internal efforts, they struggled to set up the system efficiently and go live. 

Azkatech, an Odoo Gold Partner, stepped in to provide expert guidance and support. With their deep understanding of Odoo and business processes, Azkatech helped MD Skin Solutions accelerate implementation, address challenges, provide training, implement their Lebanese accounting entity, and train their team in Lebanon, UAE, and Belgium to facilitate data migration and go live. By working closely with Azkatech, MD Skin Solutions was able to overcome their challenges and fully leverage the benefits of Odoo, improving their operational efficiency and streamlining their business processes.

Industry: Healthcare

Sector: Medical Equipment Manufacturing

Med Surg Solutions, a leading medical solutions company with over 750 clients in the GCC and Middle East, faced challenges managing its multiple branches while using an outdated local software. To maintain its position as a leader in the healthcare industry, MSS sought a suitable, customizable ERP solution where they decided Odoo was the ideal choice. As an international-grade ERP system, Odoo offered the flexibility to meet MSS’s specific needs while providing a unified platform for managing operations across different branches. 

Azkatech, an official Odoo Gold Partner, implemented a customized Odoo solution for MSS focused on Sales and Procurement and HR and Payroll Management with customization for specific requirements in Saudi Arabia and Lebanon.