Success Story | Colibri Hotel & Restaurant

Transforming Hospitality & Food Operations for Colibri Hotel into One Connected ERP Ecosystem

Colibri Hotel Logo

About Colibri Hotel

Colibri Hotel, part of Generation R Holding, operates a highly interconnected hospitality and food operations ecosystem across multiple entities including Colibri Hotel, Le 43, Le Gabarit, Sage & Savvy, and Kazar. The group manages complex workflows spanning hospitality services, catering, kitchen manufacturing, warehousing, procurement, restaurant operations, PoS activities, events, HR, accounting, and customer operations across multiple business environments. With a multi-entity hospitality ecosystem combining hotel operations, catering, kitchen manufacturing, warehousing, and multi-location PoS activities, the group operates in a highly synchronized and operationally intensive environment. As operations expanded, partially implemented systems, fragmented workflows, and disconnected operational environments created gaps in traceability, inventory visibility, and cross-department coordination. Today, Generation R Holding is evolving into a fully integrated hospitality and food operations ecosystem enabling centralized visibility, operational governance, and scalable growth.

Company

Colibri Hotel

Industry

Facility Management

Employees

1-50

Location

Lebanon

Azkatech Solution​

Odoo ERP

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Key Challenges

Incomplete ERP Implementation & Operational Fragmentation

Their previous Odoo implementation never fully went live, leaving several operational workflows partially implemented and creating inconsistencies across hospitality, accounting, inventory, procurement, and operational activities

Highly Interconnected Hospitality & Food Operations

Hospitality services, catering, kitchen manufacturing, warehousing, procurement, diet center operations, events, and PoS activities required synchronized coordination across multiple entities and operational environments.

Complex Inventory Traceability & Batch Tracking Requirements

The group required stronger visibility across receiving, dispatch, batch traceability, inventory movement, expiration tracking, and warehouse-to-kitchen operational workflows to improve operational control and product traceability

Multi-Location PoS & Operational Coordination Complexity

Operations included multiple PoS locations, branch-level invoicing workflows, selling by packs, and centralized reporting requirements, creating the need for synchronized retail operations and stronger operational visibility

Lack of Standardized Operational Workflows & Controls

Operational activities relied heavily on manual coordination and inconsistent processes, requiring standardized workflows, automated checklists, and stronger operational governance across departments and daily operations.

Need for a Structured & Scalable ERP Recovery Strategy

Generation R Holding required a phased and low-risk ERP methodology focused on fit-gap analysis, controlled customization, operational continuity, structured re-implementation, and long-term scalability across all operational entities.

Key Features & Solution

Tailored to Colibri Hotel’s highly interconnected hospitality, catering, retail, and food operations environment, Azkatech implemented a structured Odoo ERP approach to centralize operations, improve operational visibility, and unify hospitality, inventory, kitchen, PoS, and operational workflows within one scalable ecosystem.

Rather than limiting the implementation to isolated departments, the approach focused on building a centralized ERP foundation connecting hospitality operations, catering, kitchen manufacturing, warehousing, procurement, inventory, PoS, HR, accounting, CRM, and operational workflows across all entities within Generation R Holding. The implementation was designed to support hospitality services, food operations, inventory traceability, and multi-location operational coordination while maintaining operational continuity across hotels, restaurants, kitchens, warehouses, and retail environments.

Following a previous incomplete Odoo implementation, Generation R Holding required a structured ERP recovery methodology in which Azkatech pushed for a validation-driven implementation approach including discovery workshops, fit-gap analysis, upgrade assessment, Conference Room Pilots (CRP), user acceptance testing, training, and progressive rollout phases to ensure operational alignment, smoother adoption, and minimized implementation risk.

Key Features

Integrated Inventory Traceability & Warehouse Operations

Batch tracking, receiving, dispatch, barcode workflows, inventory visibility, expiration management, and warehouse operations are synchronized in real time

Centralized Multi-Location PoS & Operational Coordination

PoS activities, branch reporting, invoicing workflows, retail operations, and customer transactions are centralized across multiple locations

Scalable ERP Recovery & Operational Continuity Foundation

The platform was rebuilt through a phased and validation-driven implementation strategy focused on operational recovery, controlled customization, business continuity, and scalable long-term operational growth.

End-to-End Hospitality & Food Operations ERP Integration

Hospitality, catering, kitchen manufacturing, inventory, procurement, PoS, accounting, HR, and operational workflows are fully connected within one centralized ERP ecosystem.

Solution Scope

Centralized Hospitality & Operational Management –  Hospitality services, catering operations, restaurant activities, accounting, procurement, CRM, and operational workflows were unified within one centralized environment, enabling stronger operational coordination and enterprise-wide visibility. 

Integrated Kitchen Manufacturing & Food OperationsKitchen manufacturing workflows were connected across BOM management, production orders, quality control, work centers, catering operations, and food distribution activities, enabling stronger operational traceability and food operations coordination.

Multi-Location PoS & Retail Operations SynchronizationPoS operations, branch invoicing workflows, retail activities, customer transactions, and centralized reporting were connected across multiple operational locations, enabling more synchronized operations and stronger branch-level visibility.

Inventory Traceability & Warehouse Visibility Inventory, warehousing, receiving, dispatch, batch tracking, expiration management, barcode operations, and product movement workflows were synchronized within one operational environment, enabling stronger inventory visibility and operational control across warehouses and kitchen activities.

Diet Center, Customer Services & Workflow CoordinationDiet center operations, subscriptions, meal scheduling, customer management, events, and operational workflows were centralized to support more structured service coordination and customer operations management.

Implementation & Partnership

A structured, phased approach to ensure seamless adoption with zero downtime.

IMPLEMENTATION APPROACH

Gap Analysis

Analysis of operational gaps and inefficiencies across departments.

Configuration

Configuration aligned with distribution and multi-company workflows.

Data Migration

Secure data migration ensuring accuracy and continuity.

Automation Setup

System setup for automation and reporting pipelines.

User Training

Hands-on training for employees across roles.

Why Azkatech

In hospitality and facility management environments like Colibri Hotel where hospitality services, catering, inventory, kitchen operations, PoS activities, and customer-facing operations must operate seamlessly in real time. What matters is operational coordination, inventory traceability, service continuity, and the ability to scale operations without disrupting day-to-day activities.

Azkatech approached the transformation by understanding Generation R Holding’s interconnected hospitality, food operations, warehousing, retail, and operational workflows. Rather than implementing isolated modules, the focus was on rebuilding a centralized ERP ecosystem capable of supporting hospitality operations, kitchen manufacturing, inventory traceability, PoS synchronization, and operational visibility across all entities and operational environments. The solution was designed around the group’s real operational priorities—including ERP recovery, batch traceability, warehouse-to-kitchen coordination, multi-location operations, and operational governance—while maintaining long-term scalability through a phased and validation-driven implementation approach focused on operational continuity and controlled customization.

colibri hotel buffet

Results

Unified Hospitality & Operational Visibility

Improved Inventory Traceability & Warehouse Coordination

Connected Kitchen Manufacturing & Food Operations

Centralized PoS & Branch-Level Operational Management

Scalable ERP Foundation for Long-Term Operational Growth

Reduced Operational Inconsistencies & Manual Coordination