Success Story | Debbas Group​

Transforming Pipeline Chaos to Forecast Accuracy – Debbas Optimizes Project-Based Sales with Odoo

cesar debbas an odoo client done by azkatech

About Debbas Group

Cesar Debbas & Fils is a multinational technology and lighting solutions company founded in Beirut in 1910, specializing in lighting systems, MEP contracting, manufacturing, and smart building technologies. With operations spanning over 16 countries and a workforce of more than 1,000 employees, the group delivers turnkey solutions across lighting, systems integration, energy, and industrial projects. Operating in a highly complex, project-driven environment, Debbas manages multiple stakeholders, suppliers, and business entities across its workflows. To support this scale, the company required stronger visibility, alignment, and coordination across sales, procurement, and execution. Today, Debbas stands as a project-driven enterprise focused on integrated operations and scalable growth.

Company

Debbas Group

Industry

Manufacturing & Industrial

Employees

1,001-5,000 employees

Location

Lebanon

Azkatech Solution

Odoo

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Key Challenges

disconnected systems and data fragmentation

Salesforce and JD Edwards operated independently, leading to duplicated data, manual transfers, and lack of unified visibility

complex project-based sales cycle

RFQs, multiple stakeholders, and multi-version quotations made tracking opportunities and managing sales progression difficult

limited forecasting accuracy and pipeline visibility

quotation updates were not reflected in real time, impacting expected revenue and decision-making

multi-entity operational complexity

separate company structures created challenges in coordination, reporting, and inter-company transactions

limited system flexibility and scalability

existing systems could not adapt to project-based pricing, evolving workflows, or business growth

Key Features & Solution

Starting with CRM to address immediate visibility challenges and extending into ERP, Azkatech’s team aimed to unify Debbas’ sales and operational processes into a single platform

Key Features

Risk-adjusted forecasting and probability-based pipeline visibility

Multi-company operations and inter-entity coordination

End-to-end integration between CRM and ERP processes

Structured quotation versioning with dynamic revenue impact

Solution Scope

CRM

Advanced quotation management

Probability-based tracking

Centralized opportunity management

ERP

integrating sales with procurement, inventory, and financial operations

Supplier coordination, material planning, cost tracking, and invoicing

Implementation & Partnership

A structured, phased approach to ensure seamless adoption with zero downtime.

IMPLEMENTATION APPROACH

Gap Analysis

Analysis of operational gaps and inefficiencies across departments.

Configuration

Configuration aligned with distribution and multi-company workflows.

Data Migration

Secure data migration ensuring accuracy and continuity.

Automation Setup

System setup for automation and reporting pipelines.

User Training

Hands-on training for employees across roles.

Why Azkatech

In project-driven industries such as manufacturing and contracting, where sales cycles are complex and execution depends on precise coordination, selecting the right ERP partner is critical to achieving operational control and scalability. Initially, Debbas chose Azkatech focused on replacing Salesforce with a more flexible CRM solution to improve pipeline visibility and enforce structured sales tracking.

Debbas Group shifted confidently with Azkatech’s consultancy approach and experience in handling multi-entity and project-based. As a result of this successful transformation, Debbas continues on full digital transformation including the implementation of a fully integrated Odoo eCommerce platform extending its operations from internal efficiency to customer-facing digital growth.

Debbas Group Building

Results

real-time visibility across sales pipeline and project forecasting

elimination of duplicate data and manual reconciliation processes

improved accuracy in revenue forecasting and quotation management

stronger control over multi-entity operations and reporting