About Azkatech

Founded in February 2015 by visionary tech entrepreneur Shadi Moadad, Azkatech was created with a bold mission: to revolutionize how businesses in the Middle East and Africa embrace digital transformation.

With over 25 years of experience in technology leadership and business process optimization, Shadi brought together a team of top-tier engineers, functional experts, and project leaders to create one of the most agile and impactful ERP consultancies in the region.

Today, Azkatech is proudly the first and largest Odoo Gold Partner in Lebanon, and a nominee for Best Odoo Partner in the MENA region—a recognition that reflects our quality, scale, and innovation.

We don’t just implement ERP systems—we architect digital ecosystems that drive efficiency, profitability, and growth. Our approach combines localized expertise with global best practices, ensuring every solution is tailored, compliant, and scalable.

From SMEs to enterprise clients, our vision remains: “Deliver business value.”

Shadi Moadad Azkatech GM

Azkatech in Numbers

Azkatech User Growth

Azkatech’s client base has grown more than fivefold, demonstrating strong product-market fit, sustained customer satisfaction, and a growing reputation across industries and countries.

Azkatech Project Delivery & ROI Impact

Compared to industry benchmarks, Azkatech delivers ERP implementations up to 30% faster, reducing go-live times and accelerating time to value for clients.

Azkatech Lebanon Market Share

With one partner alone (Azkatech) commanding nearly one-third of Lebanon’s Odoo market, this highlights unmatched dominance and trust in the region.

Azkatech’s customer loyalty far exceeds the ERP industry average of 60–70%, proving our ability to continuously deliver value, innovation, and support that keep clients engaged long-term.

Azkatech Clients Switching from Other Partners

One in three of our clients migrated from previous partners—showcasing Azkatech’s superior approach, recovery of failed projects, and ability to rebuild trust.

Azkatech_Annual_RD_Investment

Innovation is at the core of Azkatech’s success. We reinvest a significant portion of our revenue to develop custom apps, improve delivery tools, and support emerging technologies.

Azkatech Annual Projects Growth

We consistently implement over 50 enterprise-level projects per year—ranging from retail to manufacturing and services—ensuring expertise across business models and ERP scopes.

Azkatech Growing Team

Our in-house team of 40+ Odoo developers, consultants, and business analysts ensure quality, responsiveness, and depth—without outsourcing.

Trusted by Lebanese Industry Leaders

Hallab Success with Odoo
Azadea Odoo Success
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Izzat Daouk Logo

Global Footprint, Localized Impact

Strategic Offices

📍 Headquarters in Beirut, Lebanon

📍 Regional presence in Saudi Arabia and United Arab Emirates

📍 Operational presence in Egypt

Geographic Reach

Live operations in 23+ countries, including but not limited to:
Lebanon, Saudi Arabia, UAE, Iraq, Kuwait, Bahrain, Jordan, Cyprus, Côte d’Ivoire, Gambia, Ghana, Guinea, Liberia, Nigeria, Senegal, Angola, Cameroon, Democratic Republic of Congo, Gabon, South Africa, Sierra Leone, Belgium, Luxembourg

Odoo Lebanon

Project Execution

Azkatech Top Odoo Gold Partner Team Structure

Every Azkatech project is powered by a specialized team ensuring clarity, speed, and quality at every stage:

  • Client
    Your role is central—your input, business knowledge, and feedback shape the implementation.
  • Project Manager
    Leads the project end-to-end, managing timelines, resources, and communication.
    Always involved throughout the project.
  • Subject Matter Expert (SME)
    Ensures solutions align with industry best practices and business needs.
    Present from planning to post-go-live.
  • Dedicated Implementers
    One implementer per business function (e.g., Accounting, Inventory) for focused delivery and daily coordination.
  • Odoo Developer
    Handles technical customizations and integrations, working closely with implementers and SMEs.
  • Support Team
    Ensures smooth operation post go-live with timely resolutions and system upkeep.

Comprehensive Support & Enablement

24/7 Global Support Center

At Azkatech, support isn’t just reactive—it’s proactive. Our team monitors your systems continuously to minimize downtime and resolve issues before they escalate.

  • Critical issue response: under 5 minutes

  • High-priority issue response: under 30 minutes

  • First-call resolution rate: 95% for common support requests

Our around-the-clock support ensures your business operations stay smooth, secure, and uninterrupted—wherever you are.

Azkatech Training Adoption Rate

Training That Empowers

We believe successful ERP implementation depends on confident users. That’s why our training is tailored—not generic.

  • Customized learning paths based on user roles, departments, and Odoo modules

  • Available in-person or online, with flexible scheduling to suit your team

  • Proven results: Over 90% user adoption within the first month

Our hands-on training ensures your team is ready to maximize Odoo from day one.

Strategic Marketing & Client Success

At Azkatech, we don’t just deliver solutions—we showcase real results.

  • Video testimonials featuring ROI stories from top regional brands

  • Client success stories that highlight operational improvements and digital transformation

  • Ongoing collaboration to support client visibility in industry events and media

We grow by helping our clients grow—and we make sure their success is seen and celebrated.