Let's Chat
What can a chatbot do for you?
Chatbots are the perfect way for your business to interact with your customers in a simple and cost-effective way. By having a chatbot on hand to help your customers, you may:Provide Support
A chatbot is the perfect way to answer your customers queries and provide valuable timely support. Instead of a customer getting stuck and visiting a competitor’s website, the chatbot can provide help and support that may be the difference between them leaving or purchasing.Improve Visitor Experience
A chatbot is programmed to imitate actual human speech behaviour which offers a personal aid that can answer queries in a timely manner. Customers do not have to wait around for email responses and lengthy call ques anymore. This undoubtedly makes for a more enjoyable experience for all your valued visitors.Business Efficiency
Customer experience is a two-way street and their efficient visitor experience is replicated in your business processes. When customers do not have to wait days for a response, you also have less leg work and your business runs smoother.Save Money
By using a chatbot, you can save on other resources such as customer support and even marketing. A chatbot will take care of many of your customers’ queries meaning you do not have to invest in other customer service strands such as call centers. Your chatbot can even be used as a marketing tool by promoting certain services, products, and discounts.Who are using chatbots?
The list of businesses using a chatbot on their website is surging with no end in sight. Chatbots are not confined to specific industries but appear in an array of different fields as you can see by these example:Travel
From booking your flights to reserving hotels and rental cars, Chatbots are ready to guide customers through booking processes when they may have otherwise became frustrated, disgruntled and left your site for a competitor.
Hospitality
From securing a reservation at that fine Italian restaurant for your big date, to snatching some Ed Sheeran tickets, your business’s Chatbot can help secure customer bookings for an endless range of event types.
Online Retailers
If you want to afford all your customers with a personal shopper, then the online retail industry is where you will see it happening. Online retailers are spoiling their valued customers with a range of different Chatbots acting as a personal guide for customers, especially within the fashion industry.
Logistics & delivery
Courier websites are also now using these electronic helpers to help customers with tracking their parcels and answering queries
Health
From signing up to a new gym membership to trying out that new yoga class, Chatbots are on hand to help guide you through the steps as well as offer a little encouragement as a marketing strategy.
Customer service
Сustomer service bots automate up to 80% of customer service functions and reduce costs by 30%. They answer common questions and requests, automates common transactions and are available to service customers 24/7
Help desk
Chatbot simplify how things get done. AI-rich chatbot, takes on level 1 support, freeing agents to handle more critical tasks and enabling employee self-service that's personalized and instant. Thus reducing cost, increasing impact and overall satisfaction
Ed Tech
Chatbot helps educational institution in student recruitment, admission and orientation. In addition it technical support, courses information and recommendation and running students clubs. Thus freeing your administrative staff to focus on high impact jobs.
Banking
Chatbots offer a range of opportunities for banking. They provide a simple way to generate leads, simulate loans, view accounts and track expenses and engage with users.
Chat to us about our chatbots!
Let us help your customers have a richer experience on your website and help you save time and money at the same time. We create chatbots to cater for different businesses and industries with proven success. If you would like a chatbot creating for your specific business needs, preferences, and budget, then do not hesitate to get in touch.
Availability
We can create Chatbots for a plethora of varied platforms, including a range of social media and business types!
Sophisticated Technology
Our Chatbots adopt the use of innovative and sophisticated technology. Powered by NLP and Artificial Intelligence, our Chatbots imitate human speech and can connect to customers with an impressive level of emotional intelligence whilst answering customer queries
Conversational Experience
Ultimately, by opting for one of our Chatbots, you grant your customers with a conversation-like experience that outshines the impersonal and less connected conventional methods of customer interaction, such as FAQ sections and emails.